Refund policy

Last updated: November 1, 2026

Returns

We don’t offer voluntary returns for change of mind or sizing choices. If your item has a faulty print, arrives damaged, or is a different item or size from what you ordered, contact wearnocturneapparel@gmail.com with your order number and clear photos so we can review it and arrange a replacement.

Damages and issues

Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.

Exchanges

We don’t offer voluntary exchanges for a different size, colour, or style. If your item is faulty, damaged, or doesn’t match what you ordered, email wearnocturneapparel@gmail.com with your order number and photos so we can help arrange a replacement.

Refunds

We will notify you after we receive and inspect your return and let you know whether the refund was approved. If approved, you will be refunded to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.

If you do not see your refund within a reasonable period of time since your refund was approved, contact us.

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.

Contact

For questions about your order or to report a faulty, damaged, or incorrect item, email wearnocturneapparel@gmail.com. Include your order number and, if applicable, clear photos of the issue.